Privacy Policy

CleanWave Car Care ("we," "us," or "our") respects your privacy and is committed to protecting your personal information when you use our online platform and services. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with the GDPR and applicable Australian privacy laws.

Information We Collect

We collect information necessary to provide our car care services, improve your experience, and communicate with you effectively. This includes:

• Personal identification details such as your name, address, phone number, and email address.
• Vehicle information relevant to our services, including make, model, and registration details.
• Payment information required for billing and invoicing.
• Usage data collected automatically when you interact with our platform, including IP address and browser type.

How We Use Your Information

We use your personal data to:

• Deliver and manage the automotive cleaning and detailing services you request.
• Communicate with you about appointments, service updates, and promotions.
• Improve and personalize our services and website experience.
• Comply with legal obligations and protect against fraud or unauthorized use.

Data Sharing and Disclosure

We do not sell your personal information. We may share your data only under these circumstances:

• With trusted third-party service providers who assist us in delivering our services, bound by confidentiality agreements.
• When required by law, regulation, or legal process.
• To protect the rights, property, or safety of CleanWave Car Care, our users, or others.

Your Rights and Choices

You have certain rights regarding your personal data, including:

• Accessing the personal information we hold about you.
• Requesting correction or deletion of your data.
• Objecting to or restricting certain types of processing.
• Withdrawing consent where processing is based on your consent.

To exercise any of these rights, please contact us at the address below.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to safeguard your data, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Cookies and Tracking Technologies

Our online platform uses cookies and similar technologies to enhance user experience, analyze site performance, and support our marketing efforts. You can manage your cookie preferences through your browser settings.

Contact Information

For any questions or to exercise your privacy rights, please contact us at:

This Privacy Policy is subject to change. Updates will be posted on this site with the revised date.